The launch date for Benefits 24/7, the new combined online enrollment portal for the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) Programs, has been rescheduled. The launch was scheduled to occur in May 2023 and is now planned for June 12, 2023.
While the content development of the portal has been running on schedule, the Health Care Authority (HCA) wanted to provide more time to ensure the portal’s successful launch. HCA reached this decision in consultation with, and the full support of, the Office of the Chief Information Officer (OCIO).
This one-month change provides more time for:
* Additional testing of HCA’s migration of PEBB members’ data from the current PAY1 enrollment accounting system into Benefits 24/7, to ensure the transition avoids manual entry of subscriber information by PEBB organizations’ payroll and benefits office staff.
* Payroll and benefits office staff to review online training materials, access Benefits 24/7’s training environment, and consult with HCA staff on questions about Benefits 24/7.
* HCA to collect names of payroll and benefits office staff with approved access to Benefits 24/7 from PEBB and SEBB appointing authorities. (Only 36 percent of PEBB appointing authorities and 25 percent of SEBB appointing authorities have submitted their approved list of staff to date.)
* Refining of the planned online employee resources that payroll and benefits office staff can direct employees to for help navigating Benefits 24/7.
For more information, visit PEBB’s <https://www.hca.wa.gov/employee-retiree-benefits/about-benefits247-pebb> Benefits 24/7 project webpage.