PEBB Members--
HCA is asking at PEBB members use the new link to Benefits 24/7 (https://benefits247.hca.wa.gov <https://benefits247.hca.wa.gov/> ) that connects with the new system. This replaces links to PEBB My Account.
A redirect is in place to send users who may attempt to access PEBB My Account to Benefits 24/7 starting on or shortly after June 12.
Note: There will be a blackout period as HCA transitions from PEBB My Account to Benefits 24/7. Starting at 5 p.m. on Friday, June 9, PEBB My Account will no longer be available. This will allow pending actions to process before the transition to Benefits 24/7--now delayed from the previously scheduled June 12 launch. There will be no impact to the 834 files.
Benefits 24/7 Quick Start Guide
On June 5, HCA is mailing a Benefits 24/7 Quick Start Guide <https://www.hca.wa.gov/assets/pebb/50-0092-benefits-247-quick-start-guide.pdf> to PEBB members. This guide includes important information such as:
* Announcement of the Benefits 24/7 launch date (June 12)
* How to access Benefits 24/7
* An overview of how members can manage their benefits
* Where to get more information
Ellen Wolfhagen
Senior Account Manager
Washington State Health Care Authority
Office: 360-725-1039